Sourcing & Car-Finding FAQs

How does Auto Pair find my car?
We act as your personal car concierge. Once you tell us your budget and what you are looking for, we scan wholesale dealer networks, trade auctions, TradeMe, and private listings across New Zealand to shortlist the absolute best options for you.

Do you hold any physical car inventory?
No, we are an asset-light, online-only brokerage service. This works in your favour because we aren’t trying to push a specific car sitting on our lot. We offer completely unbiased advice to find the exact vehicle that fits your lifestyle.

How do I know the car isn’t a mechanical lemon?
Every single vehicle we shortlist undergoes a comprehensive, independent pre-purchase inspection through trusted providers like AA or VTNZ before any money changes hands. You will receive the full digital report detailing the car's mechanical health.

Finance & Pre-Approval FAQs

How does the finance pre-approval process work?
Through our website, you can access our integrated, 100% digital finance portal. The paperless system securely connects to your banking indicators to assess affordability and can generate a personalized, competitive loan quote.

Can I use Auto Pair if I already have my own finance sorted?
Absolutely! While we offer fast, embedded finance options to help turn you into a "cash buyer" instantly, we are more than happy to work alongside your pre-arranged bank or lender to secure the vehicle.

The Process & Fees FAQs

How much does Auto Pair cost?
We keep our business model straightforward and transparent. We charge a flat, success-based sourcing fee once we locate and secure your ideal vehicle. On the finance side, we receive standard broker commissions directly from our lending partners when your loan settles.

Do you handle the awkward price negotiations?
Yes, that is a core part of our service! We handle 100% of the communication and price haggling with the dealer or private seller. We use the independent mechanical reports and market data to lock in the sharpest possible price on your behalf.

How do I get my new car?
Once the paperwork is finalized and the loan is settled, you can either pick the vehicle up directly, or we can coordinate a nationwide vehicle transport service to have your new car delivered straight to your driveway.